Holiday Read: One Night at the Call Center
*Spoilers Ahead One Night at the Call Center by Chetan Bhagat is narrated by Shyam, a call center agent in Gurgaon, India. We learn about him and his call center colleagues (Priyanka, Vroom, Esha, Radhika and Military Uncle) and see how their lives are turned upside down in one night while they’re working their shift. When they have reached the end of the road, they get a call from God which helps give them a push to take control of their lives. The Characters: Shyam is the narrator who feels inadequate and has low self-esteem; he aspires to become team leader of his group at the call center in hopes Priyanka will want him again. Priyanka is the ex-girlfriend to Shyam; she is under pressure by her mother and family to agree to an arranged marriage; she is working at the call center to earn money towards her B.Ed. Vroom is the best friend to Shyam; he hates his call center job; he used to be a journalist and has a crush on Esha. Esha